A starting draft, not legal advice. tos.gripe isn't a law firm and isn't responsible for how you use what it generates. Have a lawyer review your terms before you rely on them.
Draft only. Read every section, delete anything that isn't true for you, and have a lawyer review it before you publish.
Terms of Service (also called Terms of Use or Terms and Conditions) are the contract between you and the people who use your website, app or service. They set the rules, say what you are and aren't responsible for, and explain how disputes are handled. The law rarely requires them, but if you take payments, host what users post or offer accounts, clear terms protect both sides, and app stores and payment providers often expect them.
Terms are the rules for using your service. A privacy policy explains what personal data you collect and what you do with it, and privacy laws such as the GDPR and California's CCPA often require one. They're separate documents: link your privacy policy from the Privacy block. tos.gripe doesn't write privacy policies.
Fill in the basics, switch on the blocks that match what you actually do, and read every section in the preview. Notes under a block flag clauses that often don't hold up for consumers, for example in the EU or UK. Remove promises you can't keep, then download Word, Markdown, HTML or PDF and take it to a lawyer who knows where your customers are. Your draft stays in this browser and in the page link. Nothing is uploaded.
No. tos.gripe puts together a starting draft from plain-English building blocks. It isn't a law firm, doesn't know your business, and isn't responsible for how you use what it generates. Laws differ between countries and change over time. Have a lawyer review your terms before you rely on them.